Why Online Interviews?
Today's organizations are struggling with improving employee retention,
satisfaction, and productivity. Employee turnover and workplace litigation
are concerns for all organizations.
An average company with 5000 employees spends over $1,560,000 dollars per year
on employee turnover (based on a turnover rate of 15.6% and a cost of $2000 per
termination). As companies struggle to understand what motivates today's work force,
they often end up implementing solutions without understanding the problems.
In the past, understanding these issues meant hiring expensive consultants or
conducting costly surveys that sometimes created more problems than they helped
solve (see Nobscot's article Be Prepared To Act
which highlights the dangers of employee surveys and how HR's good
intentions can sometimes backfire). Nobscot's data mining techniques use web based Exit
Interviews to pinpoint organizational strengths, weaknesses, and risks. Online
Recruiting Interviews determine appropriate skills, experience, and character
It's About Time
Discover the amount of time you can save by allowing your applicants and employees
to take self-service online interviews.
Whether it's Recruiting Interviews, employee Exit Interviews, or Internal Job Posting
Interviews, online interviewing frees up HR's staff time.
Reports are generated at the push of a button, so HR staff and senior management can spend more time
analyzing and solving problems.
It's About Information
Online interviews provide the comprehensive information you need to make effective
recruiting and retention decisions.
With online interviews such as web based exit interviews, employee turnover and retention data is
available at the click of a button. Create informative reports for senior management in minutes.
Determine areas needing attention and review HR analytics and benchmarking metrics with a few simple
keystrokes. Today more than ever, Human Resource professionals need to take a pro-active role in
providing management with HR business intelligence. Online interviews put the power and the
knowledge in the hands of the successful HR Manager.
Online exit interviews are your first line of defense in the knowledge management arena.
When your employees terminate, are they taking critical business knowledge with them? With online
exit interviews you can find out what information the exiting employee needs to hand off,
enabling a smooth transition. Whether it is customer relations, marketing plans, design notes,
or current projects,
employees need a smooth process for passing their knowledge to their coworkers before they leave.
It's About Savings
Hundreds of thousands of dollars can be saved with online interviews. Reducing turnover by
just a few percentage points can create a return on investment (ROI) from your online systems of
over 10 times the automation cost. (See Nobscot's retention savings calculator at: Retention Savings Calculator
Improving employee retention saves money across the company. When an employee leaves,
a myriad of costs reverberate throughout the organization. If the employee is critical on a day to day basis,
a temporary may need to be hired immediately. To fill the position requires advertising and recruiting
expenditures, as well as HR and staff time to interview and hire prospective candidates.
Once an employee is hired, that employee needs to be trained in the functions of the position.
By reducing your turnover, you reduce your costs in all these areas.
Savings are also achieved when you free up your
HR staff to work on other projects instead of on processes that can be easily automated with
self-service online interview systems.
Find out more about Nobscot's WebExit exit interview management system.